Contacts

Contact Us

We are here to help you get the most out of your Neurobloom experience.

Email Support

  • Address: hello@honnelys.com

  • Response Time: Honnelys Customer Support aims to reply to all inquiries within 24 hours.

  • Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST).

Order Inquiries

  • Please include your order number (e.g., #HN1234) in the subject line of your email so our team can locate your details and resolve your issue immediately.

  • If you need to change a shipping address, please email us with "URGENT: ADDRESS CHANGE" in the subject line, as orders are processed quickly.

Quick Answers

  • Before reaching out, we highly recommend checking the FAQ section on our product page. You will find immediate answers to common questions regarding shipping times, our 90-day risk-free guarantee, and how to properly use the inhaler.