Privacy policy

This Privacy Policy describes how Honnelys (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from honnelys.com or otherwise communicate with us regarding our services (collectively, the “Services”).

“You” refers to any individual visiting or interacting with the Site. By accessing our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last updated” date.

Information We Collect We collect personal information in order to provide and improve our Services. The information collected may include:

Information You Provide

  • Contact details: name, email address, shipping and billing address, phone number.

  • Order and payment information: processed securely via third-party providers.

  • Account details: username, password (if you create an account).

  • Support communications: any direct interactions with our team.

Information Collected Automatically We may collect data automatically via cookies and similar technologies, including:

  • Browser and device details.

  • IP address and geolocation.

  • Usage activity and interactions with the Site.

Information from Third Parties We may receive data from:

  • Shopify (our e-commerce platform).

  • Payment processors (e.g., PayPal, Stripe, etc.).

  • Analytics and marketing partners.

How We Use Your Information We use your information to:

  • Process and deliver orders.

  • Manage your account and payments.

  • Communicate with you regarding order updates and customer support.

  • Improve our website and services.

  • Run advertising or marketing (only if consented).

  • Prevent fraud and maintain security.

Cookies We use cookies to enhance user experience and analyze site usage. You may disable cookies in your browser settings, though some features may not function properly. Learn more about Shopify’s cookie policy here: https://www.shopify.com/legal/cookies

Sharing Your Information We may share your information with:

  • Service providers such as Shopify, logistics companies, and payment processors.

  • Marketing or analytics partners (only if consent is given).

  • Legal authorities, when required by law.

  • Affiliates or successors in the event of a business transfer.

Children’s Privacy We do not knowingly collect data from individuals under 16 years old. If you believe a child has submitted information to us, please contact us so we can delete it immediately.

Data Retention & Security We retain your personal information only as long as necessary to fulfill the purposes listed above or as required by law. We implement reasonable security measures but cannot guarantee absolute protection.

Your Rights Depending on your location, you may have rights to:

  • Access the personal data we hold about you.

  • Request corrections or deletion.

  • Object to or restrict processing.

  • Withdraw consent for marketing.

  • Request data portability.

To exercise your rights, please reach out to us. We may require identity verification before processing your request.

International Transfers Your information may be stored or processed outside your home country. When required, we apply safeguards such as Standard Contractual Clauses.

Contact Us For questions or privacy-related requests, please contact: Honnelys Customer Support 📧 Email: hello@honnelys.com